Effective date: [Insert publication date]
This Privacy Policy explains how Arrow Info Solutions (“we,” “us,” or “our”) collects, uses, stores, and shares information when you use the ArrowInfoSolutions mobile application (“App”). The App allows photographers to register using their mobile number and a one-time password (OTP), create a professional profile, and receive photography work opportunities or assignments coordinated through our platform.
1. Information We Collect
We collect information you provide when registering or using the App, which may include:
- Contact and account information: your name, mobile number, and email address, where provided. We use your mobile number and OTP to authenticate your account.
- Photographer profile and portfolio: profile photograph, portfolio images, professional details, and other information you choose to submit to present your photography services.
- Location information: location or service-area details used to help coordinate relevant assignments. If the App accesses your device's precise or approximate location, this should occur only when the relevant permission is requested and granted and for the purpose explained at that time.
- Assignment information: assignment details, schedules, status updates, availability, and communications necessary to allocate and coordinate photography work.
- Technical information: limited device, app, and diagnostic information may be processed to operate, secure, and troubleshoot the App, depending on the technical services and SDKs used.
2. How We Use Information
We use information for the following purposes:
- Create, authenticate, and manage photographer accounts.
- Maintain photographer profiles and portfolios.
- Identify suitable photographers and assign or offer photography work.
- Coordinate assignment requirements, schedules, communications, and completion.
- Send OTPs, assignment alerts, and important account or service notifications.
- Provide customer support, protect the platform against misuse, and maintain service security.
- Meet applicable legal obligations and resolve disputes.
3. How Information Is Shared
We do not sell your personal information. We may share relevant information in these circumstances:
- Assignment coordination: relevant profile details, contact information, location or service area, portfolio information, and assignment details may be shared with authorized Arrow Info Solutions team members and clients or customers when reasonably necessary to select or coordinate a photographer for a job.
- Service providers: with providers that support services such as OTP delivery, hosting, storage, notifications, and technical maintenance, to the extent needed to provide the App.
- Legal and safety reasons: where disclosure is required by law or reasonably necessary to protect the rights, safety, and security of users or our services.
- Business changes: in connection with a merger, restructuring, or transfer of the relevant business, subject to applicable law.
4. OTP Authentication and Notifications
Your mobile number is used to verify your identity through a one-time password (OTP). Do not share an OTP with anyone. The App may send assignment and account notifications. You may be able to manage non-essential notifications through your device settings; essential service or security messages may still be sent where permitted.
5. Photos, Portfolio, and Location Permissions
Images and portfolio materials you submit are used to create and display your photographer profile and to help coordinate relevant work. Please upload only content you have the right to share. If the App requests access to your camera, photos, files, or location, access should be limited to the features that need it. You can manage permissions through your device settings, although disabling a permission may limit related features.
6. Data Storage, Security, and Retention
We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, loss, misuse, or alteration. No electronic storage or transmission method is completely secure, and absolute security cannot be guaranteed.
We retain information for as long as reasonably necessary to operate the App, maintain photographer profiles, coordinate assignments, resolve disputes, keep appropriate business records, and comply with legal obligations. When information is no longer required, we take reasonable steps to delete it or de-identify it, subject to applicable retention requirements.
7. Your Choices and Account Deletion
You may contact us to request access to, correction of, or deletion of your personal information, or to ask questions about how it is used. To request deletion of your account and associated personal information, contact us using the contact details below. We may ask you to verify your identity before processing a request. Some information may be retained where required by law or reasonably needed for legitimate recordkeeping, security, fraud prevention, or dispute resolution.
You can manage device permissions through your device settings. You should keep your contact details up to date so we can communicate with you about account and assignment matters.
8. Children's Privacy
The App is intended for photographers who are legally able to register and provide the services offered through the platform. It is not intended for children. If you believe a child has provided personal information through the App, please contact us so we can review the matter and take appropriate action.
9. Third-Party Services
The App may rely on third-party services, such as OTP delivery, hosting, or push notifications. Those providers may process information as needed to deliver their services and may have their own privacy terms. We encourage you to review applicable third-party privacy information where available.
10. Processing and Transfers
Your information may be processed or stored in locations where we or our service providers operate. Where applicable, we take steps intended to ensure such processing is handled in accordance with relevant data-protection requirements.
11. Changes to This Privacy Policy
We may update this Policy from time to time. We will publish the updated version on this page and revise the effective date above. Where required by law, we will provide additional notice or seek consent for material changes.
12. Contact Us
For privacy questions, requests, or complaints, contact:
- Business name: Arrow Info Solutions
- Privacy/contact email: info.arrowinfosolutions@gmail.com
This policy must be checked against the App's actual behavior, backend, permissions, and third-party SDKs before publication. It is a general template and not legal advice.